At Micro PC Service LLC, we understand the importance of customer satisfaction, which is why we have a comprehensive refund and cancellation policy in place. We strive to provide high-quality services to all of our customers and to resolve any issues that may arise in a timely and efficient manner.
If you are not satisfied with the service you received from us, you may be eligible for a refund. Our refund policy varies depending on the type of service you received, the duration of the service, and the reason for the refund request.
For services that were not completed, we will issue a full refund. If you are dissatisfied with the quality of the service you received, we may offer a partial refund or a credit towards future services.
To request a refund, please contact our customer support team within 30 days of the service date. We will review your request and respond within 3-5 business days. If your request is approved, we will issue the refund to the original payment method.
If you need to cancel a service that you have scheduled with us, we require a minimum of 24 hours’ notice. If you cancel with less than 24 hours’ notice, we may charge a cancellation fee.
For ongoing services, such as maintenance or support contracts, we require a minimum of 30 days’ notice to cancel the service. If you cancel with less than 30 days’ notice, you may be charged a cancellation fee.
We understand that unexpected circumstances may arise, which is why we may waive the cancellation fee in certain situations, such as a medical emergency or a death in the family. Please contact us as soon as possible if you need to cancel a service.